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Sol People are leaders in user research and service design practices. Our design approach is centred on user needs, leveraging research and design principles to drive decisions for positive user experiences.
Services > Research and Design
Our service design methodology optimises your offerings to meet the needs of your customers. We use a comprehensive approach that looks at the end-to-end service offering, identifying all touch points and interactions. Our team uses journey mapping, prototyping, and user testing to create efficient, effective, and engaging services.
At Sol People, we believe that a deep understanding of customers is essential for delivering exceptional products and services. Our user research services use qualitative and quantitative research methods to uncover valuable insights about customer needs and behaviours, driving evidence-based decisions.
Our iterative approach to design thinking encourages collaboration and open-minded exploration. Our team are experts in facilitating workshops geared toward empathising with the users and developing a deep understanding of users’ needs and experienced. We ideate creative solutions and rapidly prototype to test and refine these ideas to reach the most desirable solution.
At Sol People, we take a collaborative approach to human centred design, using empathetic research methods to gather insights directly from end users. We expertly facilitate co-design workshops with users to develop solutions shaped from their perspectives, which enhances user satisfaction and engagement, and accelerates adoption.
Our solution design services focus on creating bespoke solutions tailored to your unique business needs. We blend technical expertise with innovative problem-solving to develop efficient, scalable solutions. Our aim is to ensure our solutions align seamlessly with your strategic objectives for tangible, long-term value.
Contact our team today to find out more.
Strategy and Transformation
We offer specialised digital services and strategic guidance, with a track record of successful transformations in public and private sectors.
Research and Design
Our design approach is centred on user needs, leveraging research and design principles to drive decisions for positive user experiences.
Content and User Experience
We create engaging content and user experiences that solve problems and drive adoption of new solutions.
Build, Test, Deploy
We are experienced in end to end project delivery, from planning through to implementation and project closure.
Talent Management
We specialise in connecting top-tier talent with dynamic roles, aligning people’s skills and passions with your organisation.